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3-star hotel Check-in 15:00 · Check-out 11:00

Thames Riviera Hotel, Sure Hotel Collection by Best Western

Modern rooms with free WiFi, riverside bistro & bar. Rated 3.7 from 893 reviews, located near Maidenhead town centre and Windsor Castle. Free parking available.

Bridge Rd, Maidenhead SL6 8DW, United Kingdom View on map
7.4/10
Good Based on 924 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Air-conditioned Kid-friendly
What recent guests emphasize

Comfortable riverside stay with great food and friendly service

Recent visitors appreciate the hotel's scenic location along the Thames, attentive and welcoming staff, and high-quality dining experience. While rooms are clean and spacious, some note that the property could benefit from updates and modernization.

Guests often praise

  • Friendly, helpful, and attentive staff who enhance the overall stay.
  • Excellent food quality, freshly prepared with a varied and well-presented menu.
  • Spacious, clean rooms with some offering pleasant river views.
  • Convenient riverside location with easy access to Maidenhead and nearby attractions.
  • Ample parking availability on site.

Worth knowing

  • Rooms show signs of age and would benefit from refurbishment and updated facilities.
  • No on-site lift access, which may pose challenges for some guests.
  • Limited additional amenities: no pool, fitness center, or airport shuttle service.
  • Breakfast is available for an additional charge and free Wi-Fi is included.
  • The hotel is kid-friendly but not pet-friendly and is smoke-free throughout.

Best for

  • Travelers seeking a peaceful riverside location for leisure or short visits.
  • Guests valuing friendly service and a strong culinary offering.
  • Families and groups hosting small events or celebrations.
  • Visitors planning to explore local sights such as Windsor Castle and LEGOLAND Windsor.
  • Those looking for convenient parking and easy access to Maidenhead town center.
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About this property

Welcome to Thames Riviera Hotel, Sure Hotel Collection by Best Western

Situated along the River Thames in Maidenhead, the Thames Riviera Hotel, Sure Hotel Collection by Best Western, offers a relaxed riverside setting just 1.9 miles from the town centre and close to the M4 motorway. This three-star property features modern rooms equipped with free Wi-Fi and air conditioning, appealing to visitors looking for comfort without extensive luxury. Check-in begins at 15:00, with check-out by 11:00.

The hotel includes a casual bistro and bar area, highlighted by The Blue River Cafe, a modern European restaurant with a riverside terrace. Food and service consistently receive positive remarks, with guests notably appreciating the dining experience and friendly staff, although some review notes suggest the hotel’s décor and facilities could benefit from some updates. There is ample free parking available, making it convenient for those travelling by car, and the property maintains a smoke-free environment.

Families with children may find the hotel welcoming, as it is marked kid-friendly, but it does not accommodate pets or provide accessibility features, a fitness centre, pool, or airport shuttle. Its location supports easy exploration of nearby attractions including Windsor Castle, Cliveden House, and LEGOLAND® Windsor Resort, making it suitable for visitors aiming to explore the local area as well as nearby London airports like Heathrow.

Overall, this hotel attracts guests seeking a peaceful riverside retreat with practical amenities and a solid dining option. While some areas may be dated, the combination of friendly service, a convenient location, and well-maintained rooms provide good value, particularly for travelers prioritizing atmosphere and accessibility to local points of interest.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Air-conditioned
Kid-friendly
Restaurant
Bar
Smoke-free

Not available at this property

Accessible
Pool
Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

MM
M M Apr 07, 2026
8.0

Just returned from a 2 night stay in this riverside hotel. Good location for exploring. Stayed in Room 415, a bit old fashioned but spacious and clean. Lots of parking spaces. Staff friendly. The food was excellent, better than some restaurants I could name. I understand they have a new chef, so hope he stays as we plan to return in the Spring!

VC
Vinay Chalke Mar 25, 2026
10

A charming riverside escape in Maidenhead, England, set along the gentle curves of the River Thames in the Greater London area. It’s a welcoming spot with a relaxed, scenic atmosphere — perfect for a tranquil getaway or a base to explore Windsor, London, and English countryside sights. Special Thanks to @Mr. Akshay Sutar for making our stay comfortable and safe.

M
Martinh Mar 21, 2026
10

Booked the Thames Riviera for a big birthday party for my wife. We had about 50 guests. The party was held in the small annex next to the hotel and we had the exclusive use of both rooms in the building. The rooms had been recently redecorated and were perfect for our use. The food was plentiful, varied and well presented and the staff couldn’t have been more helpful and polite. Couldn’t find fault with anything.

AN
Alan Newland Mar 12, 2026
8.0

The hotel itself needs some investment (lifts installed and a general refurb) but having said that, there is a lot to be said in its favour. First is that the staff were delightful - very welcoming, helpful and friendly. Second was we had a very nice room with a double aspect view of the river. It was clean, well appointed and warm - no problems. Third, is the location which is both close to good restaurants and the centre of Maidenhead but also the River Thames Path is right next to the hotel with delightful river walks in both directions. Yes, the breakfast was a bit basic but for the price, it was all pretty good value for a weekend stay. Yes, it needs some improvements going forward but I’d go back, definitely.

J
Jacqui Feb 06, 2026
10

We had fantastic time in a surprise overnight stay for my Birthday. The rooms were lovely and comfy and the staff were friendly and attentive. The food was outstanding. Paul in particular was fantastic in the hospitality skills...Paul also advised us on lovely walks to go on around the area to see the beauty around the hotel area and along the Thames which we really appreciate. Would we return.. Yes we certainly would. 5* given and a massive Thanks to All staff from room cleaners to kitchen staff, chefs and serving staff, the lovely reception staff and a big shout out for Paul..thank you for making my Birthday stay special.

N
Nazar3th Jan 24, 2026
10

AK and Paul were fantastic hosts to me and my sister. They made us feel special and welcomed. The service was exceptional and the food delicious. We truly enjoyed our stay. Thank you both and to the rest of the staff who all contributed to an experience we will always remember.

GP
Graham Price Jan 02, 2026
10

We have just had 3 amazing nights at the Thames Riviera Hotel. A warm welcome, and as we were early we had a lovely freshly prepared lunch. Paul (waiter) advised a circular walk along and over the river to fill time . We were checked into room 205 which has a dual aspect view of the river, spotlessly clean and well furnished. The food was all excellent, freshly cooked and pleasantly served for Evening meals & Breakfast. We both agreed it is the best hotel food we have ever experienced, & the friendliness of all the staff made it a memorable short break. Our grateful thanks to all.

TG
Tomasz G Jan 01, 2026
10

Had an awesome time at our GLS Christmas party here. Great vibes all night and ambiance is perfect! The food was delicious, service was spot on, and everything ran smoothly. A huge shoutout to Emilia, housekeeping Manager who made sure we are comfortable and welcomed. Bardzo dziękuję! Such a great place for a work party, świetna robota! Would definitely recommend.

Location & neighborhood

Where you'll find Thames Riviera Hotel, Sure Hotel Collection by Best Western

Maidenhead, United Kingdom

Occupying an imposing property, this riverside hotel is 2.9 miles from the M4 motorway and 1.9 miles from Maidenhead town centre.

  • Maidenhead 29 min Walk
  • Taplow 22 min Walk
  • Furze Platt 35 min Walk
  • Heathrow Airport 27 min Car · 1 hr 9 Transit
  • London Gatwick Airport 1 hr 2 Car · 2 hr 19 Transit
  • London Stansted Airport 1 hr 19 Car · 2 hr 19 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in United Kingdom. Distances are rough real-world times, not straight-line.

Windsor Castle 64,506 reviews

Windsor Castle

Windsor SL4 1NJ, United Kingdom

4.7 · Castle
LEGOLAND® Windsor Resort 52,075 reviews

LEGOLAND® Windsor Resort

Winkfield Rd, Windsor SL4 4AY, United Kingdom

4.1 · Theme Park
Cliveden House 3,947 reviews

Cliveden House

Taplow, Maidenhead SL6 0JF, United Kingdom

4.6 · Hotel
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